Refund Policy

Thank you for your purchase with Sanbos (Malaysia) Sdn. Bhd.
We hope that you are completely satisfied with your experience, but if not, we are here to help.


If you are not satisfied with your purchase, you may return it within 14 calendar days from the date of receipt. The item must be unused, in its original condition and packaging, and include a receipt or proof of purchase.

Upon receipt of your returned item, we will conduct an inspection and notify you of the status of your refund. If your return is approved, we will process the refund to your original method of payment. The credit may take several days to appear, depending on the policies of your card issuer or your bank.

Please note that you are responsible for covering the shipping costs for returning your item. These costs are non-refundable and will be deducted from your refund if you receive one.

If you have any questions or concerns about the return process, please do not hesitate to contact us at: 

T: +603 5131 2787
T: +603 5131 6388
F: +603 5131 2785